How can I edit, reply or delete a review?
Pageant Planet will not delete any reviews unless that review violates our Terms of Service. However, the reviewer has the ability to delete any review they desire.
How to Edit a Review You Wrote
1. Visit the profile where the review is located.
2. Click the "three dots" located in the top right-hand corner of the review box.
3. Click "Edit". Please note that after you edit a review, the word "Edited" will appear next to your review.
4. Edit your review and click "Update"
How to Delete a Review You Wrote
1. Visit the profile where the review is located.
2. Click the "three dots" located in the top right-hand corner of the review box.
3. Click "Delete"
4. Click "Ok" when asked, "Are you sure you want to delete the review?"
Please note: Pageant Planet will not delete a negative review unless it violates our terms of service.
How to Reply to a Review You Received
If you are a director...
1. View your profile as a Pageant
2. Click "Manage" on the pageant where the review is
3. Click "Manage" on the event where the review is (Please note: The "Review" section on the menu will only be visible after you have received your first review)
4. Click Reviews (please note if you're on a mobile device you will first need to click "Event Manager" then scroll down to "Reviews")
5. Click "Reply" on the review
If you are an expert (i.e., coach, photographer)...
1. View your profile as the appropriate role
2. Select Reviews
3. Click "Reply" on the review
Troubleshooting
Businesses cannot repeal reviews. We expect the Pageant Planet community will almost always be fair and helpful when leaving ratings. However, there may be times when a business feels a specific rating is unfair. A business' average rating will reflect the great experience they deliver to contestants.
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