Billing
How do I change my billing information?
You may update your billing information using this form. The new billing information that you enter here will be added to your contact record and we will be notified and we will update your payment method each Monday. On this day we will issue the ...
I think I have an unauthorized charge from Pageant Planet on my debit/credit card. What should I do?
Please note that prior to any charge being applied to your card, the transaction must pass a series of spam and fraud checks. We do this to protect again fraudulent transactions. If you still believe there is a fraudulent charge from Pageant Planet ...
I canceled my membership but I was still charged! Why?
We would be happy to look into this for you. Please email support@pageantplanet.com with your concerns and include a screenshot of your previous request to cancel. If we do not have proof of a cancelation request we will be unable to offer a refund.
The amount shown on my card isn't the right amount. What should I do?
Please contact us so we can double-check the amount of your order in our system. If we show the correct amount and your transaction is still in a pending or authorized state on your account, it will correct itself once it finalizes and posts. See ...
How To Add Bank Details and Request a Payout
*Payments are processed every Tuesday/Thursday by our finance team* 1. Login to Pageant Planet. 2. Click on your profile picture in the top right corner of the screen and click on "Bank Details." 3. Click on "Edit" and it will open up a page to ...